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Bridging the Gap Between Inventory and Customers

How we solved the knowledge gap for product recommendations, and help you communicate your featured items to customers.

TWTrevor Wieland
2 minutes read

Bridging the Gap Between Inventory and Customers

At Retrend AI, we believe that guiding a customer to the right product shouldn’t rely on guesswork or generic upselling. Whether it’s in-store, online, or through your staff, every customer interaction is an opportunity to make a confident, informed recommendation—and we're building the tools to make that seamless.

Smarter Interactions, Everywhere

From AI-powered kiosks and website plugins to employee apps and public APIs, Retrend AI enables real-time product guidance across every touchpoint. Our conversational interface connects directly to your:

  • Product catalog

  • Sales and review data

  • Inventory levels and locations

  • Promotion and margin strategies

This means when a customer isn't sure what to buy—say, they’re standing in the tequila aisle wondering what to get for a frozen margarita party—our kiosk can suggest the best fit, based on what’s in stock, what pairs well, and even which bottle has the highest customer satisfaction for that use case.

Empowering Your Team

Our employee app equips staff with the same AI assistant customers use. They can:

  • Scan shelf inventory

  • Assist with online order fulfillment

  • Get instant, product-specific advice

Instead of memorizing ever-changing product priorities, your team gets up-to-date, consistent insights—no retraining required.

Bringing Product Strategy to the Front Line

What makes Retrend AI truly powerful is control. Your product managers define the playbook: which products to promote, which bundles to recommend, and which customer intents to focus on. The AI does the rest—meaning your retail strategy isn’t just written in a doc, it’s spoken through every customer interaction.